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Experience Coordinator Role

2 weeks ago

Brisbane, Queensland, Australia beBeeCommunication Full time $70,000 - $95,000
Job Title:

Customer Experience Coordinator


Job Description:

As a Customer Experience Coordinator, you will play a key role in delivering exceptional service to our customers and supporting the team to achieve organisational goals.

The successful candidate will be responsible for providing administrative support, analysing job requirements, and working collaboratively with the team to achieve outcomes.

Key Responsibilities:
  • Exceptional Customer Service: Providing prompt, professional and friendly service to all customers
  • Administrative Support: Managing customer records, responding to queries and resolving issues efficiently
  • Outcome Performance: Monitoring and maximising achievement of organisational KPIs through effective communication and direction
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent customer service and interpersonal skills
  • A strong ability to communicate effectively and work collaboratively with others
  • A current C Class Driver's Licence and valid Working with Children Blue Card or ability to obtain
Benefits:

Indigenous Workstars offers a range of benefits, including:

  • Professional Growth: Opportunities for career development and advancement
  • Inclusive Environment: A supportive and inclusive workplace culture
  • Collaborative Culture: Working together as a team to achieve common goals
  • Work-Life Balance: Flexible working arrangements to balance work and personal life
  • Employee Wellbeing: Initiatives to promote physical and mental wellbeing
About You:

We are looking for someone who is self-motivated, enthusiastic and reliable, with a strong ability to communicate, engage effectively and work together with Aboriginal and Torres Strait Islander people(s).