Customer Service Associate

3 days ago


North Sydney Council, Australia WNS Global Services Full time

At WNS Global Services, we are seeking a highly skilled Customer Service Associate to join our team in providing exceptional customer service for our insurance voice process.

Key responsibilities include:

  • Providing top-notch customer service to meet and exceed customer expectations
  • Developing and maintaining excellent communication skills to effectively resolve customer issues
  • Working within a team environment to achieve business objectives and performance targets
  • Staying up-to-date with regulatory requirements and industry standards
  • Maintaining high-quality results through adherence to standards and guidelines

This role involves working in a fast-paced environment, and we are looking for someone who thrives in a dynamic setting.

Requirements:

  • Undergraduate degree
  • Day shift availability

As a Customer Service Associate with WNS Global Services, you will have the opportunity to develop your skills and knowledge in a supportive and collaborative environment.



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