Events & Duty Manager - Team Lead

5 days ago


Hobart, Tasmania, Australia Carlton & United Breweries Full time

About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Carlton & United Breweries. As a key member of our operations team, you will be responsible for leading by example and developing and training others to deliver exceptional customer service and brand immersion in our venue.

Key Responsibilities

  • Customer Experience: Strive to deliver a best-in-class customer experience and brand immersion in our venue.
  • People Management: Assist with people management and training for bar and waitstaff.
  • Event Coordination: Oversee events coordination and liaison, while maintaining a quality food service.
  • Rostering and Team Development: Provide input into rostering and assist with building the team up for summer.
  • Function Enquiries: Be the main point of contact for function enquiries.

About You

We are looking for an individual who can work autonomously, takes initiative to solve problems, and demonstrates a proactive mindset with a high attention to detail. You will have:

  • Experience: Duty Manager, Events or Restaurant management experience in high volume venues.
  • Leadership Skills: High levels of initiative, motivation, leadership, and effective verbal and written communication.
  • Certifications: Must have a valid RSA certificate.
  • Time Management: Effective time management and experience delivering on KPIs.

About Our Brewery

Our brewery is a warm, friendly, and casual place where we take pride in our Tasmanian brewing history. We are passionate about delivering exceptional customer service and brand immersion in our venue. If you are a motivated and experienced Duty Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.


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