Front Office Duty Manager
4 days ago
We are seeking a highly skilled and experienced Front Office Duty Manager to join our team at Marriott International, Inc. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.
Key Responsibilities- Guest Services: Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests, secure payment, activate/reissue room keys, and resolve guest calls.
- Leadership: Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example.
- Supervision: Supervise and manage employees, manage all day-to-day operations, and understand employee positions well enough to perform duties in employees' absence.
- Financial Management: Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Guest Relations: Assist in the response and resolution of all guest issues received directly from guests or from Guest Relations.
- Problem-Solving: Handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with others.
- Collaboration: Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Experience: Previous experience as a Front Office Duty Manager.
- Interpersonal Skills: Exceptional interpersonal communication skills.
- Problem-Solving: Thorough follow up, strong attention to detail and problem-solving skills is a must.
- Time Management: Excellent time management and organizational skills.
- Guest Focus: Ability to emotionally connect with guests and provide superior levels of service.
- Conflict Resolution: Conflict resolution experience.
- Flexibility: Must have the flexibility to work on a 24-hour rotating roster including public holidays and weekends.
- Technical Skills: Experience of OPERA property management system a distinct advantage.
- Work Authorization: Must have full working rights for Australia.
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Front Office Duty Manager
14 hours ago
Hobart, Tasmania, Australia The Luxury Collection Full timeFront Office Duty ManagerWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at The Tasman Hobart, a Luxury Collection Hotel. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Process guest check-ins,...
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Front Office Duty Manager
4 days ago
Hobart, Tasmania, Australia The Luxury Collection Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at The Luxury Collection. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless day-to-day operations.Key ResponsibilitiesGuest Services: Process guest check-ins, check-outs,...
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Front Office Duty Manager
4 days ago
Hobart, Tasmania, Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our Front Office team at The Tasman, a Luxury Collection Hotel, Hobart. As a key member of our operations team, you will be responsible for ensuring seamless and transformative guest experiences while undertaking administrative and communication duties.Key...
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Front Office Duty Manager
5 days ago
Hobart, Tasmania, Australia The Luxury Collection Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at The Luxury Collection Hotels & Resorts. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key ResponsibilitiesGuest Services: Process guest check-ins,...
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Front Office Duty Manager
4 days ago
Hobart, Tasmania, Australia The Luxury Collection Full timeJob SummaryWe are seeking an experienced and skilled Front Office Duty Manager to join our team at The Luxury Collection Hotel. As a key member of our operations team, you will be responsible for ensuring seamless and transformative guest experiences while undertaking administrative and communication duties.Key ResponsibilitiesProcess all guest check-ins,...
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Front Office Duty Manager
3 days ago
Hobart, Tasmania, Australia The Luxury Collection Full timeJob Summary:The Luxury Collection Hotel is seeking a highly skilled and experienced Front Office Duty Manager to join our team. As a key member of our operations team, you will be responsible for ensuring seamless and transformative guest experiences while undertaking administrative and communication duties.Key Responsibilities:Process all guest check-ins,...
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Front Office Duty Manager
4 days ago
Hobart, Tasmania, Australia Marriott International, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at The Tasman, a Luxury Collection Hotel, Hobart. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences while ensuring seamless day-to-day operations.Key ResponsibilitiesProcess guest check-ins,...
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Front Office Duty Manager
5 days ago
Hobart, Tasmania, Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at The Tasman, a Luxury Collection Hotel, Hobart. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key ResponsibilitiesGuest Services: Process guest check-ins, check-outs,...
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Assistant Front Office Manager
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Front Office Ambassador
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Hobart, Tasmania, Australia Accor Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Front Office All Rounder to join our team at Mövenpick Hotel Hobart. As a Front Office All Rounder, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Service: Provide efficient,...
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Front Office Ambassador
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Front Desk Supervisor
1 day ago
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Front Desk Supervisor
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Hobart, Tasmania, Australia Hilton Hotels Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at DoubleTree by Hilton Hobart. As a key member of our hotel's operations team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during your assigned shift.Key ResponsibilitiesSupervise and...
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Front Desk Supervisor
6 days ago
Hobart, Tasmania, Australia Hilton Hotels Full timeAbout the RoleThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during their assigned shift.Key ResponsibilitiesSupervise front desk staff to ensure efficient and effective service deliveryCommunicate clearly and effectively with guests and team...
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Front Desk Administrative Coordinator
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Front Desk Supervisor
6 days ago
Hobart, Tasmania, Australia Hilton Hotels Full timeAbout the RoleThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during their assigned shift.Key ResponsibilitiesSupervise front desk staff to ensure consistent quality service and efficient operation.Communicate effectively with guests and team...
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Front Desk Representative
3 days ago
Hobart, Tasmania, Australia Australia Visa Job Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Tasman, a Luxury Collection Hotel, Hobart. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience throughout their stay.Key ResponsibilitiesGuest Experience:...
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Night Manager
2 days ago
Hobart, Tasmania, Australia Marriott International Full timeJob SummaryThe Tasman, a Luxury Collection Hotel, Hobart is seeking a skilled and experienced Night Duty Manager to join our team. As a Night Duty Manager, you will be responsible for ensuring seamless and transformative guest experiences while undertaking administrative and communication duties.Key ResponsibilitiesProcess all guest check-ins, check-outs,...
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Duty Manager
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Hobart, Tasmania, Australia Vantage Group Full timeAbout the Role:The Vantage Group is seeking a highly skilled and experienced Duty Manager to join our team at The Waterfront Hotel. As a Duty Manager, you will be responsible for leading and managing a close-knit team during your shift, ensuring exceptional customer service at all times while fostering strong relationships within the community.Key...
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Night Manager
5 days ago
Hobart, Tasmania, Australia Hilton Hotels Full timeAbout the RoleWe are seeking a highly skilled and experienced Night Manager to join our team at DoubleTree by Hilton Hobart. As a Night Manager, you will be the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.Key ResponsibilitiesBe visible in the hotel lobby and...
