Global Scale Operations Strategist
7 days ago
Role Overview
We are looking for an experienced professional to drive scale, schedule, and cost optimization within Amazon's Hub Pick-up and Returns division.
About the Job
As a Global Scale Operations Strategist, you will be responsible for managing cross-functional project teams, planning, organizing, and executing complex projects across multiple organizations and stakeholders. Your key responsibilities will include:
- Managing new countries to scale-ready state
- Building strong partnerships with product and tech leaders to influence the development of features that resolve operational inefficiencies, improve scaling velocity, and enhance the operator/external partner experience
- Leading initiatives to optimize for scale, schedule, and cost
- Preparing and delivering data-driven operational business reviews to senior management
- Ownership of the operational budget for each functional area, including productivity, labor planning, CapEx, and OpEx
- Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, forecasting, and peak season planning
- Developing and optimizing mechanisms and tools to enable scalable and efficient partner engagement
- Driving usage of Hub Pick-up and Returns by Amazon customers
- Implementing review mechanisms to monitor, analyze, and report partner/location performance and derive proactive follow-up actions
- Representing Amazon Hub Pick-up & Returns with our partners and driving sustainable account growth
Your Main Tasks
You will cover the following tasks:
- Develop and optimize mechanisms and tools to enable scalable and efficient partner engagement
- Drive usage of Hub Pick-up and Returns by Amazon customers
- Implement review mechanisms to monitor, analyze, and report partner/location performance and derive proactive follow-up actions
- Act as a facilitator between internal and external stakeholders from Tech, Accounting, Marketing, Business Planning, Legal, and Product Management to optimize partner and customer experience throughout the complete project lifecycle
- Represent Amazon Hub Pick-up & Returns with our partners and drive sustainable account growth
The Ideal Candidate
The ideal candidate has:
- Experience with a proven track record within account management, project management, marketing, or sales positions
- An entrepreneurial mindset and feels comfortable in a dynamic, fast-moving, and ambiguous environment
- A proven track record of delivering projects within scope, time, budget, and quality while overcoming unexpected challenges
- Good business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done autonomously
- Mastery of analytical thinking with the ability to capture and analyze data for decision-making
- The ability to visualize and communicate a long-term goal as well as to scope and execute on the required steps throughout the journey
BASIC QUALIFICATIONS
The basic qualifications include:
- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent
PREFERRED QUALIFICATIONS
The preferred qualifications include:
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
About Amazon
Amazon is committed to a diverse and inclusive workplace. We pay our respect to all Aboriginal and Torres Strait Islander peoples today.
-
Global Operations Strategist
1 week ago
Sydney, New South Wales, Australia Eucalyptus Full timeAbout the RoleWe are seeking a highly experienced and strategic leader to spearhead our Business Operations function as a Global Operations Strategist. Reporting directly to the Chief Operating Officer, you will be responsible for aligning our Senior Leadership Team around strategic goals and amplifying their impact.In this role, you will be the operational...
-
Global Relationship Strategist
3 weeks ago
Sydney, New South Wales, Australia WiseTech Global Full timeJob DescriptionWe are seeking a highly skilled Global Relationship Strategist to join our team at WiseTech Global. As a key member of our Global Key Account Management Team, you will play a critical role in maintaining and growing strategic client relationships.About the RoleThis is an exciting opportunity for a seasoned professional with a background in Key...
-
Chief Technical Strategist
4 weeks ago
Sydney, New South Wales, Australia MyPass Global Full timeJob SummaryWe are seeking a highly skilled Chief Technical Strategist to join our team at MyPass Global. In this role, you will be responsible for driving the technical vision and strategy of our Platform development.Main ResponsibilitiesProvide strategic leadership for the engineering department, aligning technical strategies with overall business...
-
Global Operations Strategist
6 days ago
Sydney, New South Wales, Australia Senior Full timeAbout the RoleWe are seeking a highly skilled Global Operations Strategist to join our team at EssenceMediaCom.This role offers an exciting opportunity for you to work with cross-functional teams, ensuring the smooth operation of day-to-day activities. You will be responsible for supporting the efforts of your colleagues and contributing to the development...
-
Global Payroll Strategist
3 weeks ago
Sydney, New South Wales, Australia Thales Full timeAt Thales, we know that technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know...
-
Global Communications Strategist
4 weeks ago
Sydney, New South Wales, Australia Zeno Group Full timeAbout Us:At Zeno Group, we are an integrated communications agency with a strong presence across North America, Europe, APAC, and beyond.We operate in a boutique agency style, backed by a global support network that allows us to provide agile and dynamic solutions to our clients. Our clients range from global tech, consumer, and B2B companies to local brands...
-
Global Performance Strategist
2 weeks ago
Sydney, New South Wales, Australia International Workplace Group Full timeWe are seeking a highly skilled Global Performance Strategist to join our team at International Workplace Group.As a Global Performance Strategist, you will play a pivotal role in analysing and optimizing business performance across various markets.Your primary responsibility will be to identify areas of strength and weakness within business units through...
-
Global Markets Strategist
3 weeks ago
Sydney, New South Wales, Australia Optiver Full timeWe are seeking an experienced Global Markets Strategist to join our team in Sydney. As a key member of our global team, you will work closely with our traders to react to emergent market themes and developments.With a strong background in financial markets, you will be responsible for providing insightful analysis and strategic recommendations to inform our...
-
Digital Marketing Strategist
3 weeks ago
Sydney, New South Wales, Australia Onset Group Full timeAbout The Onset GroupThe Onset Group is an Australian-based digital startup with a focus on innovative marketing strategies and first-to-market approaches. We're seeking a skilled Digital Marketing Strategist to join our team and help scale our revolutionary mobile app.
-
Global Operations Strategist
7 days ago
Sydney, New South Wales, Australia Corporate Travel Management Full timeAbout CTMAs an award-winning provider of innovative and cost-effective travel management solutions, Corporate Travel Management (CTM) has established itself as a leader in the corporate, events, leisure, and loyalty travel markets. Our proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a...
-
Global Financial and Operational Strategist
1 week ago
Sydney, New South Wales, Australia ArchiPro Full timeArchiPro - Scaling the Building IndustryWe are a pioneering company revolutionizing the building industry with our cutting-edge all-in-one platform. As a global leader, we empower businesses to grow online and help millions of people find what they love and need from architects, designers, and builders to products and materials.Our team is passionate about...
-
Global Tax Strategist
2 weeks ago
Sydney, New South Wales, Australia Eucalyptus Full timeEucalyptus, a pioneering digital healthcare company founded in Australia, is revolutionizing the way patients access clinical support worldwide.With over 500K patients helped globally and plans to launch into new markets, we're looking for a skilled Global Tax Strategist to join our team. This role offers an excellent opportunity to work with a growing...
-
Cloud Infrastructure Strategist
3 weeks ago
Sydney, New South Wales, Australia Pyramid Global Technologies Full timeAbout the JobPyramid Global Technologies is seeking an experienced Cloud Infrastructure Strategist to join our platform engineering team.Job OverviewThe ideal candidate will have a strong background in cloud computing, with a focus on infrastructure as code development, DevOps philosophies, and containerization. They should also have experience working with...
-
Sydney, New South Wales, Australia Deutsche Bank Full timeJob OverviewWe are seeking a highly skilled Quantitative Strategist to join our team in the APAC region, responsible for contributing to the core risk platform and adapting global solutions to meet specific business/regional requirements.About the RoleAs a Quantitative Strategist, you will work closely with Trading, Structuring, Technology, and Control...
-
Content Strategist
4 weeks ago
Sydney, New South Wales, Australia WiseTech Global Full timeWe're looking for a talented Content Strategist to join our team at WiseTech Global. As a key player in our Corporate Communications team, you'll be responsible for crafting captivating content that showcases our customer success stories, team members' career journeys, and student engagement activities. Your words will inspire and inform, creating...
-
Senior Logistics Product Strategist
1 week ago
Sydney, New South Wales, Australia WiseTech Global Full timeJob OverviewWe are seeking a skilled Senior Logistics Product Strategist to join our team at WiseTech Global in Sydney. In this role, you will work closely with our software development teams to design and deliver cutting-edge solutions that empower global logistics.
-
Product Operations Strategist
3 weeks ago
Sydney, New South Wales, Australia Airwallex Full timeAbout AirwallexAirwallex is a unified payments and financial platform for global businesses. Our proprietary infrastructure and software empower over 100,000 companies worldwide to manage their finances seamlessly.We're proud to be a team of 1,500 innovative individuals located across more than 20 offices globally. Valued at US$5.6 billion, we're backed by...
-
Global Trade Marketing Strategist
3 weeks ago
Sydney, New South Wales, Australia a2 Milk Company Full timeOverviewThe a2 Milk Company is a pioneering dairy and infant milk formula business that has disrupted the industry with its science-driven approach.We are seeking a skilled Global Trade Marketing Strategist to support our Daigou business in the Chinese market.
-
Global Operations Systems Strategist
3 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout UsOneSchool Global is a truly global educational institution, with 125 campuses across 20 countries, serving over 9000 students and employing more than 2000 staff and volunteers.About the RoleThe Operations Systems Advisor will play a pivotal role in maintaining and enhancing our operational systems, ensuring seamless data management, analyzing...
-
Global Customer Success Strategist
7 days ago
Sydney, New South Wales, Australia Deputy Full timeJob OverviewWe are seeking a highly experienced Global Customer Success Strategist to drive customer satisfaction, retention, and growth of APAC customers.About the RoleAs Senior Director, Customer Success, you will establish customer success strategies, foster strong relationships, and build high-performing teams. You will lead the operational cadence of...