Business Efficiency Specialist

3 days ago


Perth, Western Australia beBeeProductivity Full time $100,000 - $150,000

Job Role Overview

We are seeking a Dynamic Process Improvement Professional to join our organization.

This role requires an individual with a passion for process improvement and collaboration, who can work with stakeholders to identify areas for enhancement, analyse existing workflows, and develop strategies to improve efficiency and productivity.

The successful candidate will drive positive change, foster innovation, and excellence within our functions.

Key Responsibilities:

  • Offshore management – Relationship and resource management and proactively monitoring performance and Service Level Agreements.
  • System Administration & Maintenance - facilitation and participation in testing of systems and release management.
  • Automation management - management of RPA (Robotics Process Automation) & Chat bots to ensure maximum uptake.
  • Designing and deploying systems or processes which maximise consultant productivity, automation, and efficiency across the business.
  • Leadership of small to medium sized projects using project methodologies.
  • Communication of regular priority and status updates to relevant stakeholders.

Requirements:

  • Minimum 5 years' experience in the travel industry.
  • 3 years working in system administration roles or with off-shore partners.
  • Strong understanding of Air Fulfilment (Ticketing), content distribution systems and booking flows.
  • Experience with new product development, product delivery, customer / product analysis.
  • Process design and / or business analysis.


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