Senior Claims Specialist
2 weeks ago
About the Role
The Senior Claims Specialist will be responsible for managing a case load and the associated interventions required to ensure multifaceted cases achieve the best possible recovery and return to work outcomes.
This role requires the application of advanced claims, injury and return to work management skills, together with exceptional stakeholder management skills, to achieve optimal outcomes for injured workers, employers and DXC.
The successful candidate will have a strategic, proactive and innovative approach to case management, with significant experience in preparing for, attending and actively participating in claims reviews and clinical case conferences.
Key responsibilities will include evaluating aspects of an injured worker's recovery and liability relevant to the Victorian workers' compensation scheme, providing guidance and support to claims teams with interpretation of complex claims scenarios and strategies to deliver appropriate, multi-layered, and timely interventions.
The Senior Claims Specialist will also be responsible for delivering face to face claims management support to injured workers, employers and relevant stakeholders as required to deliver successful return to work outcomes.
Requirements
- Strategic, proactive and innovative approach to case management
- Significant experience in preparing for, attending and actively participating in claims reviews and clinical case conferences
- Evaluate aspects of an injured worker's recovery and liability relevant to the Victorian workers' compensation scheme
- Provide guidance and support to claims teams with interpretation of complex claims scenarios and strategies to deliver appropriate, multi-layered, and timely interventions
- Deliver face to face claims management support to injured workers, employers and relevant stakeholders as required to deliver successful return to work outcomes
About DXC
DXC provides policy and claims management services to government and organisations across Australia. We support organisations and those injured at work throughout the entire claims process.
At DXC, our people are our greatest asset, and we are committed to building a culture of inclusion, belonging and corporate citizenship.
We offer a range of benefits and opportunities for professional development, including extensive resources to support your onboarding and continual development, a global virtual platform that fosters a culture of appreciation and celebration, and a range of flexible leave options.
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