Senior Claims Specialist

3 weeks ago


Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

About the Role

The Senior Claims Specialist will be responsible for managing a caseload and implementing interventions to achieve optimal recovery and return-to-work outcomes for injured workers.

With advanced claims management skills and exceptional stakeholder management abilities, you will work closely with case managers to provide strategic and operational support.

Key Responsibilities

  • Develop and implement claims management strategies to achieve optimal outcomes
  • Provide guidance and support to claims teams on complex claims scenarios and strategies
  • Deliver face-to-face claims management support to injured workers, employers, and stakeholders
  • Lead and deliver cohort-based claims strategies at team, practice group, and DXC levels

About You

  • Advanced claims management experience in the Victorian workers' compensation scheme
  • Strong working knowledge of medical and paramedical terminology and procedures
  • Intermediate to advanced knowledge of ACCtion and Novus

What We Offer

  • Competitive remuneration and benefits package
  • Opportunities for career growth and development
  • Flexible working arrangements

About DXC

DXC provides policy and claims management services to government and organisations across Australia. We support organisations and injured workers throughout the entire claims process.



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