Senior Claims Specialist
3 weeks ago
About the Role
The Senior Claims Specialist will be responsible for managing a caseload and implementing interventions to achieve optimal recovery and return-to-work outcomes for injured workers.
With advanced claims management skills and exceptional stakeholder management abilities, you will work closely with case managers to provide strategic and operational support.
Key Responsibilities
- Develop and implement claims management strategies to achieve optimal outcomes
- Provide guidance and support to claims teams on complex claims scenarios and strategies
- Deliver face-to-face claims management support to injured workers, employers, and stakeholders
- Lead and deliver cohort-based claims strategies at team, practice group, and DXC levels
About You
- Advanced claims management experience in the Victorian workers' compensation scheme
- Strong working knowledge of medical and paramedical terminology and procedures
- Intermediate to advanced knowledge of ACCtion and Novus
What We Offer
- Competitive remuneration and benefits package
- Opportunities for career growth and development
- Flexible working arrangements
About DXC
DXC provides policy and claims management services to government and organisations across Australia. We support organisations and injured workers throughout the entire claims process.
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