Senior Claims Professional

7 days ago


City of Adelaide, Australia AU043 JLT - Echelon Australia Pty Limited Full time
Job Description

As a Claims Consultant at AU043 JLT - Echelon Australia Pty Limited, you will be responsible for delivering exceptional claims service to our clients. This role requires strong technical skills, excellent communication abilities, and a commitment to providing high-quality solutions.

About Us

We are a leading provider of risk financing and management solutions for Local Government clients across Australia. Our team is passionate about delivering innovative solutions that protect our clients' assets, people, and community.

What We Offer

We provide a supportive and dynamic work environment, with opportunities for professional growth and development. Our company offers a comprehensive training program, a global career path, and a great team environment with energetic and supportive colleagues.

Responsibilities
  • Manage and administer new claims, including liaison with customers, repairers, suppliers, and other parties.
  • Undertake technical claims administration, including gathering information, claims determination, preparing correspondence, calculating settlements, and processing payments.
  • Assist the Divisional Manager with the preparation, monitoring, and analysis of claims data.
  • Identify and pursue all opportunities for recovery.
  • Monitor outstanding claims via a diary system to ensure prompt settlement, in line with internal procedures and policies.
Requirements
  • Good customer service skills.
  • Excellent communication and interpersonal skills.
  • Decision-making skills.
  • Ability to work well within a team.
  • Ability to work unsupervised.
What We're Looking For
  • Experience in end-to-end Motor and/or Property claims.
  • Knowledge of the recoveries process.
  • An understanding of Covers and policy wordings.

$60,000 - $80,000 per annum, plus superannuation and benefits package.



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