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1 week ago
Required Skills and Qualifications
To succeed in this role, you will need strong technical knowledge of operational processes, quality certifications, and current and upcoming technology trends. You should also have domain/industry knowledge and awareness of broad economic, demographic, technological and global trends in the ITES/BPO industry.
Functional Competencies/Skill:
- Domain/Industry Knowledge: Awareness and knowledge of broad economic, demographic, technological and global trends in the ITES/BPO industry - Competent.
- Technical Knowledge: Knowledge of operational processes, quality certifications etc. in a BPO/ITES setup - Competent.
