Transition Delivery Lead – Strategic Partnering Centre of Excellence

6 days ago

Sydney, New South Wales, Australia Westpac Group Full time
Transition Delivery Lead – Strategic Partnering Centre of Excellence

Sydney, NSW, Australia and 1 more

Job Description

Transition Delivery Lead – Strategic Partnering Centre of Excellence

  • Permanent assignment
  • 3 days a week in office
  • Flexible working arrangements

How will I help?

This role, Transition Lead, Strategic Partnering Centre of Excellence exists to support the Westpac Group to achieve best in class cost to income ratio through Strategic Partnering, driving a step change in productivity and capability, enabled by Strategic Partners. The role will lead key Strategic Partner transitions and support the activities within the end-to-end Strategic Partnering value chain.

Key responsibilities will include:

  • Understand business and workforce strategies and how Strategic Partnering will enable these strategies.
  • Successfully manage various risks and interdependencies to actively execute Transition activities and ensure the outputs are optimised and we meet business requirements.
  • Build Group wide Strategic Partnering capabilities, supporting the business to meet their transition needs through Strategic Partnering best practice, guiding and coaching key stakeholders on the mandatory requirements of the process.
  • Work with stakeholders to ensure effective delivery, leveraging existing business cadence and resources, where possible, remove variation and uplift the process of Transitions.
  • Help the business to align short term requirements with the long-term direction (North Star) to scale and transform, realising benefits year on year (business and customer outcomes).
  • Successfully manage various interdependencies to actively execute transition activities and ensure the outputs are optimised accordingly and risks are mitigated.
  • Support the development and implementation of continuous improvement initiatives that increase the efficiency and effectiveness of existing processes; and work closely with other teams to deliver improvements.

What do I need?

  • Strong, senior leadership experience in Financial Services and/or Consulting.
  • Experience in leading Business and Knowledge Process and IT outsourcing and offshoring at scale, with subject matter expertise in vendor/partner management and transitions.
  • Experience in senior program management, working with diverse range of stakeholders to influence strategic outcomes.
  • Demonstrate examples of delivering similar Transitions across both ITO, BPO and KPO as part of business transformation.
  • Demonstrate market understanding of leading practice within Strategic Partnering.
  • Understanding of Value Chain Management and Business Process optimisation, simplification, and automation.

What's it like to work there?

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au.

Job Info
  • Job Identification 57900
  • Job Category Transformation & Agility
  • Job Schedule Full time
  • Locations Sydney, NSW, Australia; Adelaide, SA, Australia
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