Customer Service Representative

1 week ago


Bella Vista, New South Wales, Australia holcim Full time
About this role

As a Customer Service Officer at Holcim, you will be part of a high-performing team that provides exceptional service to our clients. Your key responsibilities will include handling customer inquiries, processing orders, and maintaining regular communication with sales and production staff.

Key responsibilities:

  • Procure customer requirements, provide timely and accurate order confirmations.
  • Manage customer relationships by providing excellent service, escalating issues to the appropriate department.
  • Communicate effectively with sales and production teams to ensure customer satisfaction.
  • Monitor and improve processes to enhance customer experience.

About you:

  • Prior experience in customer-facing roles.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment, handling multiple customer interactions.

Why Holcim?

At Holcim, we value our employees and provide opportunities for growth and development. Our culture is focused on recognition, reward, and inclusion.



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