Customer Service Representative

3 weeks ago


Bella Vista, New South Wales, Australia holcim Full time

About this role

Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders accurately and efficiently
  • Maintain regular and effective communication with sales and production staff
  • Escalate any customer issues that cannot be resolved to the appropriate department or manager
  • Liaise with dispatchers to ensure efficient order processing and customer satisfaction

About you:

  • Previous experience in a customer service role
  • Prior experience in processing high volumes of data or orders/transactions
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

This is an excellent opportunity to join our dynamic team and contribute to our company's success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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