Customer Service Advocate
2 weeks ago
About the role:
We are seeking a talented Customer Service Representative to provide exceptional customer experiences across a wide range of queries.
Key responsibilities:
- Direct incoming customer calls and provide timely assistance
- Ensure customer satisfaction through empathetic communication
- Work collaboratively with the team to achieve high-quality results
What we offer:
- Full-time permanent position with opportunities for growth
- Hybrid working model with flexibility to work from home
- Ongoing training and coaching for professional development
- A supportive and fun team environment
About you:
You will be an empathetic and effective communicator with strong customer service skills. Experience working in a call centre is advantageous, but not essential if you are a quick learner.
About KinCare:
We have a 30-year track record of supporting older Australians to live independently. We're committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.
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