Customer Service Representative

4 weeks ago


Bella Vista, New South Wales, Australia KinCare Full time

About the Role

This is a full-time opportunity on a fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday. As a valued member of our team, you will be required to work from our Bella Vista office, making Sydney-based candidates the ideal fit for this role.

About You

To succeed in this role, you will need to possess:

  • Proven customer service experience within a call centre environment
  • Excellent communication and active listening skills
  • Empathy, patience, and a solution-focused approach
  • Resilience and a positive attitude
  • Ability to work autonomously and as part of a team
  • Strong computer skills and experience with CRMs (Salesforce experience is highly regarded)
  • Industry experience and/or a passion for community work is highly valued

About KinCare

Our vision is to empower elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over years, we have been putting our customers at the heart of everything we do and enabling them to live the life they choose.

What sets KinCare apart is our people. As a family-oriented company, we prioritize work-life balance, offering flexibility to ensure our team members thrive personally and professionally.



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