Senior Customer Retention Specialist

Experience is key in the role of a Customer Retention Specialist. You will be responsible for driving customer satisfaction and growth by owning renewal strategies and nurturing high-value relationships.This position requires strong commercial acumen and confidence in negotiating with senior stakeholders. A data-driven mindset with the ability to tell a...

**Job Title:** Customer Retention Expert", ", "Oversee the management of existing customer relationships to retain and grow their base.", "Collaborate with client executives and account managers to develop strategies for retaining customers.", "Identify and qualify opportunities for upselling and minimizing churn.", "Design, scope, and prepare proposals to...

We're looking for a seasoned professional to drive our customer loyalty and retention strategy. Reporting to the Head of CRM, this senior role will shape and execute the end-to-end strategy across marketing, development, and roadmap initiatives.About the RoleThis senior manager will be responsible for designing, leading, and optimising our customer loyalty...

Senior Manager, Customer RetentionWe are seeking a seasoned Senior Manager to spearhead our customer retention strategy.This is an exciting opportunity to design, lead, and optimise powerful nurture and retention programs that drive growth through deeper engagement and measurable impact.The ideal candidate will possess 8+ years of experience in loyalty, CRM,...

Job OverviewThis is a leadership position that focuses on customer retention through proactive and reactive initiatives. The successful candidate will develop and execute business plans to drive portfolio profitable growth in line with pricing principles.The role involves leading a team of specialists who are critical to the bank's strategic deliverables....

Job DescriptionWe are seeking an experienced Customer Retention Specialist to join our sales team. In this challenging role, you will work closely with customers to build effective relationships and retain their business.Main Responsibilities:Engage with customers through outbound calls or receiving calls from them to prevent account lossIdentify and resolve...

We are seeking a Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will play a critical role in helping customers maintain the protection they need.By taking the time to understand each customer's financial situation and concerns, you'll provide tailored solutions that support their circumstances and help keep their...

Job OpportunityWe are seeking a seasoned Renewal Expert to join our team. In this pivotal role, you will play a crucial part in managing existing customer relationships, driving retention, and growth.About the RoleThe Renewal Specialist is responsible for executing on-ground strategies to retain customers and expand the existing customer base. Key objectives...

As a customer retention specialist, you will be the primary point of contact for our members who have expressed intentions to cancel their services. Your role will involve empathizing with their concerns and leveraging your exceptional communication skills to retain their business.About the RoleThis position requires a seasoned customer service professional...

Senior Loyalty Marketing ManagerDrive member engagement, retention, and customer lifetime value through innovative loyalty campaigns, personalized customer experiences, and seamless program operations.About the RoleThis pivotal role requires collaboration with cross-functional teams to enhance customer satisfaction while delivering commercial impact. As the...