
Wholesale Customer Service Specialist
1 week ago
At the heart of our operations, we need a professional to connect with customers through various channels. As part of our wholesale team, you will play a crucial role in supporting our clients by responding to their inquiries and providing timely solutions.
Our ideal candidate will be the first point of contact for customer communications via phone calls and digital platforms, ensuring that every interaction is productive and leaves a positive impression. Data entry skills are also essential, as accurate order processing is vital for our business success.
We are looking for someone who can run EDI daily, manage deadlines, and identify areas for process improvement. Teamwork is key, and you should be comfortable working closely with colleagues to ensure seamless service delivery.
To excel in this position, you will need:
- Proven experience in customer-facing roles or data entry
- Strong problem-solving and multi-tasking abilities
- Proficiency in MS Office and ability to work autonomously
- Fast and accurate typing skills
- Familiarity with customer relationship management tools like Zendesk is an asset
As a member of our team, you will contribute to creating an inclusive workplace where everyone feels valued and respected. We welcome applicants from diverse backgrounds and encourage those who share our core values to apply.
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Wholesale Customer Service Coordinator
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Wholesale Customer Service Administrator
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Wholesale Customer Experience Specialist
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Wholesale Customer Service
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Wholesale Coordinator
4 days ago
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