Operational Risk and Controls Specialist

4 weeks ago


Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

Job Summary

This is a permanent role located in Melbourne, Australia.

We are seeking an experienced Operational Risk and Controls Specialist to join our Complaints, Remediation & Events Assurance team. As a key member of this team, you will play a vital role in supporting Line 1 Risk for the Customer Resolution, Remediation & Assurance Portfolio, as well as assisting in E2E value chain oversight and accountability.

You will be responsible for facilitating and participating in Risk Management Forums, holding workshops, and developing risk solutions across multiple portfolios. Additionally, you will build and maintain relationships with stakeholders across the value chain, analyse and assess data to provide value-added insights, and provide control objectives and compliance support.

The ideal candidate will have experience in risk management or internal/external auditing, strong analytical skills, and the ability to develop and use data insights to drive business decisions. They will also possess excellent stakeholder engagement skills and a willingness to challenge the status quo and innovate solutions.

About ANZ

ANZ is shaping a world where people and communities thrive. We're a diverse bunch with different roles, locations, and areas of expertise. We offer flexible working arrangements, health and wellbeing services, and discounts on selected products and services.

At ANZ, we celebrate diversity and welcome applications from everyone. If you require adjustments during our recruitment process or need more information about the role, please let us know.

What You'll Get

This is a full-time role with a salary range of AU$120,000 - AU$160,000 per annum, depending on experience. You'll have opportunities to grow and develop your career, work with a talented team, and make a real impact on our customers and community.



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