Senior Operational Risk Management Specialist

6 days ago


Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
Job Description

This is a key role in the Customer Engagement Assurance team, responsible for leading large complex assurance activities associated with Customer Engagement risk profile. The successful candidate will have strong analytical skills to analyse risk and controls data from multiple sources, identify trends and patterns, and provide informed risk management advice to the business.

About Us

We are ANZ, shaping a world where people and communities thrive. We're driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

The Role
  • Lead the Customer Engagement Assurance Team, managing performance, setting objectives, and allocating responsibilities and workload.
  • Facilitate and participate in Risk Management Forums (RMFs) and prepare specialist content.
  • Conduct and support central and divisional regulatory control attestations and other attestation activities as required.
What You'll Bring

To succeed in this role, you'll need:

  • Proven ability to manage high-performing teams in environments facing significant change and workload.
  • Strong relationships with key stakeholders and enablers.
  • Experience working within the Operational Risk Framework and detailed knowledge of Operational Risk Management Process.
  • A desire to create a thorough understanding of how customers and bankers relate and react to embedding risk management in everyday activities.
Working at ANZ

We're committed to building a workplace that reflects the diversity of the communities we serve. If you're looking for a challenging and rewarding career opportunity, apply now



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