IT Support Specialist for Trading Systems

5 days ago


Melbourne, Victoria, Australia beBeeExpert Full time $100,000 - $130,000

Trading Systems Expert

We're seeking a skilled professional to join our client's Global Energy Management division in Melbourne.

This role is critical to ensuring the reliability, stability, and efficiency of trading and risk management systems across APAC.

You'll work closely with teams in Australia, Singapore, and Europe, supporting both day-to-day operations and the rollout of transformation projects.

Key Responsibilities:

  • System Monitoring & Stability: Monitor IT platforms, investigate alerts, resolve incidents, and ensure system run continuity.
  • User Support: Provide application support to local trading users, focusing on pre-trade, trade life cycle, post-trade, pricing, Greeks, VaR, and valuation.
  • Incident Management: Collaborate with global support teams in Singapore and Paris to resolve issues within a Follow-the-Sun model.
  • Process & Documentation: Contribute to operational procedures, maintain monitoring tools, and document recurring incidents for continuous improvement.
  • Continuous Improvement: Share insights, propose enhancements, and support system release activities.

Required Skills & Qualifications:

  • University degree in IT Engineering, Mathematics, or related field.
  • 5–10 years' experience in IT application support within trading or portfolio management environments.
  • Strong understanding of trading workflows; exposure to derivatives or commodities is beneficial.
  • Solid technical background in Windows environments, SQL, and scripting.
  • Experience in monitoring and supporting large-scale IT systems.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work in a fast-paced, global environment with resilience and initiative.


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