Retail Case Manager Opportunities

1 week ago

Brisbane, Queensland, Australia beBeeClaims Full time $90,000 - $110,000
Job Opportunity

The Claims Team at AIA Australia is seeking talented individuals to fill a Retail Case Manager position.

This role presents an exciting opportunity to work with a leading life insurance company and make a positive impact on people's lives.

About the Position

As a Retail Case Manager, you will be responsible for managing a portfolio of claims in a sustainable and timely manner.

You will investigate disputes, manage priorities to meet Service Level Agreements, and prepare customer communication.

Key Responsibilities:
  • Claim Portfolio Management
  • Dispute Resolution
  • Customer Communication Preparation
Requirements:
  • Previous experience in claims assessing in Life, Workers Compensation, and/or Health Insurance
  • Quality stakeholder management/relationships maintenance
  • Customer-Centric Approach
Why Choose This Opportunity

We offer career development opportunities, flexible working arrangements, and access to training programs.

Our goal is to help people live healthier, longer, better lives, and we believe that our team members are essential to achieving this vision.

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