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Senior Case Manager Opportunity
3 weeks ago
Are you a skilled professional with experience in managing complex workers compensation claims We are seeking a seasoned Senior Case Manager to join our team in QLD This is an exciting opportunity to work with a talented group of individuals who share your passion for delivering exceptional service and results.
The successful candidate will be responsible for managing a caseload of workers compensation claims from inception to resolution Assessing and evaluating claims to determine appropriate actions and resolutions will be a key part of this role You will also serve as the primary point of contact for injured employees medical providers and legal representatives providing timely and accurate information regarding claims status and processes.
Key Responsibilities- Case Management: Oversee a caseload of workers compensation claims from inception to resolution Assess and evaluate claims to determine appropriate actions and resolutions
- Communication: Serve as the primary point of contact for injured employees medical providers and legal representatives Provide timely and accurate information regarding claims status and processes
- Regulatory Compliance: Ensure adherence to state and federal regulations related to workers compensation and self insurance Stay updated on changes in legislation and best practices
- Claims Analysis: Analyse claims data to identify trends and areas for improvement Prepare reports and presentations for management
- Intervention Strategies: Develop and implement strategies to facilitate injured employees timely return to work Coordinate with occupational health services and rehabilitation providers
- Training and Mentoring: Provide training and support to junior case managers and staff on case management best practices and compliance requirements
- Stakeholder Collaboration: Work closely with customer injury management and return to work teams to create a comprehensive approach to injury prevention and claims management
- Dispute Resolution: Assist in resolving disputes related to claims including liaising with legal counsel when necessary
Qualifications and Skills
- Education: Bachelor s degree in allied health or related field desirable Certification in Workers Compensation is a plus
- Experience: Minimum of 3 years of experience in workers compensation claims management
- Skills:
- Strong analytical and problem solving skills
- Excellent verbal and written communication abilities
- Proficiency in Microsoft Office Suite
- Ability to work independently and collaboratively in a team environment
We offer a range of benefits and opportunities for professional growth and development Our people first philosophy means we put our employees at the forefront of everything we do We foster a culture of inclusion belonging and corporate citizenship We take care of each other and provide a supportive working environment that encourages collaboration innovation and diversity.
Equal Opportunities EmployerWe are proud to be an equal opportunities employer and welcome applications from people from all walks of life We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge We stand by the bring your whole self to work philosophy It is our inclusive culture that powers our results and our company grows only if our people grow.
