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Venue Manager

1 month ago

Ringwood, Victoria, Australia TGI Fridays Full time
About TGI Fridays

TGI Fridays is a global leader in the casual dining industry, with a legacy of great food, inventive drinks, and big FUN. We're a favorite place for friends to CELEBRATE together and enjoy a casual dining experience.

The Opportunity

We're seeking an experienced Venue Manager to join our team. As a Venue Manager, you will be responsible for managing the day-to-day operations of the restaurant, with a strong focus on delivering excellent guest service while managing your team and restaurant in all areas of the business.

Key Responsibilities
  • Manage a team of up to 60 staff across multiple departments, including overseeing the head chef
  • Rostering, on-shift management, and training
  • Stock control and costs of goods
  • Maintain adherence to and auditing of OH&S and Food Hygiene procedures
  • Identify sales opportunities
  • Ensure superior service and quality is maintained
  • Foster and maintain a positive working environment while leading by example
What We Offer
  • Attractive TGI Friday's Australia Management Incentive Scheme, which allows for un-capped Profit Share Earnings
  • Staff recognition and award nights
  • Ongoing development - we provide continuous learning and development opportunities, including world-renowned training courses and internal promotions
  • Receive discounts on all meals
  • A strong support system is in place to assist the management team, Head Office in providing all the tools necessary for you to run the business
Requirements
  • Demonstrated experience managing people in addition to growing sales, managing costs, and delivering outstanding service in a high-volume fast-paced environment
  • Proven management experience with outstanding leadership capability and customer service focus
  • Qualifications in Hospitality (desirable - not essential)
  • Can-do attitude with the ability to act efficiently and resiliently
  • Passion for creating a supportive and motivating team culture
  • Ability to work productively during busy periods including weeknights and weekends