Restaurant Operations Manager

7 days ago


Ringwood East, Victoria, Australia TGI Fridays Full time
About the Role

We are seeking a skilled Assistant Venue Manager to lead our Front of House operations at TGI Fridays restaurant.

The successful candidate will be a key part of our management team, focused on developing their team and delivering quality service to Friday's standards.

Key Responsibilities
  • Management of up to 30 staff, including training, rostering and on shift management
  • Overall management of the FOH operational facets of the business
  • Adherence to and auditing of OH&S and Food Hygiene procedures
  • Identifying opportunities to build sales and revenue whilst controlling costs
  • Ensuring superior service and quality to ensure delivery of outstanding guest experiences
  • Drive a positive working environment and lead by example as a senior restaurant leader
About You
  • Demonstrated hospitality experience within a high volume restaurant environment
  • Qualifications in Hospitality is preferred; however, not essential
  • Proven management experience with outstanding leadership capability and customer service focus
  • Can-do attitude with the ability to act efficiently and resiliently
  • Drive to create a supportive culture that motivates and develops your team
  • Ability to work productively during busy trading periods, including weeknights and weekends
What We Offer
  • A comprehensive 'Manager in Training program which will provide you with all the tools you need to succeed
  • You will be invited to participate in the very generous TGI Friday's Australia Management Incentive Scheme, which allows for un-capped Profit Share Earning potential
  • Opportunity to manage a brand new, highly regarded, community incorporated venue, with a large team
  • All the tools that are necessary for you to run the business efficiently and effectively
  • The large Support team from our Operations team, finance, IT, marketing, Customer Service, Development and People & Culture


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