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Senior Technology Consultant

2 months ago

Canberra, ACT, Australia OpenText Full time
About the Role

We are seeking a highly skilled and experienced Senior Technology Consultant to join our team at OpenText. As a key member of our organization, you will play a critical role in providing technical expertise and guidance to our clients and internal project teams.

Key Responsibilities
  • Provide technical support and leadership in the creation and delivery of technology solutions designed to meet customers' business needs.
  • Understand customers' businesses and provide trusted advice to ensure customer satisfaction.
  • Maintain knowledge of leading edge technologies and industry/market domain knowledge.
  • Contribute to the company's solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.
  • Shape technical direction and technical strategies within the organization and for external customers.
  • Accountable for consistent and significant chargeability levels and for assisting in meeting or exceeding revenue and customer satisfaction goals.
  • Contribute to organization's profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.
Requirements
  • 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study.
  • Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies.
  • Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer's enterprise.
  • Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer's IT environment.
  • Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions.
  • A recognized expert in one or more technologies within own technical community and also at regional level.
  • Holds a vendor or industry certification in at least one discipline area.
  • Ability to work in a multi-technology environment with the ability to diagnose complex technical problems to their root cause.
  • In addition to troubleshooting skills and consulting skills, has ability to summarise prognosis and impact at practice lead level.
  • Ability to adapt a consulting style appropriate to the situation and can identify upsell opportunities.
  • Ability to present within own area of expertise as part of a customer sales presentation, putting forward domain-specific information within the context of the company sales campaign.
  • Has demonstrated ability to lead others in the gathering of requirements, designs, plans and estimates.
  • Demonstrates broad knowledge in other technical areas in order to properly manage complex integration efforts.
  • Demonstrates application of technical expertise in successful engagements involving multiple disciplines.