Senior Consultant

3 weeks ago

Canberra, ACT, Australia Red Hat Asia-Pacific PTY. LTD. Full time

About the Role

We are seeking a highly skilled Senior Consultant to join our team in Canberra, Australia. As a Senior Consultant, you will be responsible for delivering and implementing Red Hat Infrastructure solutions and offerings to our customers. You will work closely with customers to understand their infrastructures and business needs, and provide recommendations to create possibilities and resolve issues.

Key Responsibilities

  • Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers.
  • Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs.
  • Learn new technologies and apply those concepts to customer needs.
  • Adapt to changing customer requirements.
  • Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions.
  • Participate in internal initiatives, create consulting white papers, and update the knowledge base.
  • Keep stakeholders updated on issues that may affect project or company performance.
  • Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner.
  • Kick off new projects, guide the implementation team, and monitor the progress of a project.

Requirements

  • 5+ years of experience working with enterprise customers on a range of development and deployment projects.
  • Experience with UNIX or Linux database administration and tuning.
  • Extensive knowledge of Red Hat Enterprise Linux (RHEL).
  • Extensive knowledge of other Infrastructure products including the following technologies Ansible / Ansible Tower Satellite Authentication services such as IdM/IPA Virtualisation technologies.
  • Extensive knowledge of Linux Security Practices and tools to address common criteria.
  • Exceptional analytical, problem-solving, project management, and planning skills.
  • Practical experience with or knowledge of python, perl and/or shell scripting language(s).
  • Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days.
  • Excellent written and verbal communication skills in English.
  • Australian Government security clearance.

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