Customer Service Specialist

1 week ago


Wetherill Park, Australia Nick Scali Full time

Nick Scali is a renowned household name with over 60 years of experience in luxury furniture design.

We are seeking an experienced Service Technician to join our team at Wetherill Park, focusing on customer service calls, issue assessment, and product repairs and maintenance. This full-time permanent opportunity offers a competitive base salary, closure rate, and product review incentives.

Responsibilities include:

  • Collecting company vehicles and tools from the Wetherill Park distribution centre
  • Conducting inspections, troubleshooting issues, and carrying out repairs as required
  • Reporting the outcome of service calls to the Customer Care Team
  • Providing excellent customer service and ensuring high levels of customer care and satisfaction
  • Carrying out repairs diligently and guaranteeing work meets Nick Scali standards

The ideal candidate should have a valid driver's license with no restrictions, previous experience with general maintenance and repairs, excellent communication skills, and problem-solving and troubleshooting abilities. Flexibility to work overtime on an ad-hoc basis is also desired.

Nick Scali offers stability, structure, and ongoing training and career development opportunities. Our business is growing, and we promise a competitive remuneration package including an estimated annual salary of $80,000 - $120,000 AUD, depending on experience.



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