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Duty Manager

2 months ago


Sydney, New South Wales, Australia TFE Hotels Adina Apartment Hotels Full time

Job Summary

We are seeking a highly skilled and experienced Duty Manager to join our team at TFE Hotels / Adina Apartment Hotels. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and delivering outstanding service standards.

Key Responsibilities

  • Guest Experience: Understand and exceed guest expectations, providing personalized service and ensuring a seamless stay.
  • Team Leadership: Lead and motivate a high-performing team, fostering a positive and inclusive work environment.
  • Operational Management: Manage daily hotel operations, ensuring efficient and effective delivery of services.
  • Staff Development: Support and train staff to enhance their skills and knowledge, promoting a culture of excellence.

Requirements

  • Hotel Management Experience: Proven experience in a hotel management role, with a strong understanding of hospitality operations.
  • Leadership and Interpersonal Skills: Excellent leadership and interpersonal skills, with the ability to build strong relationships with guests and staff.
  • Stress Management: Ability to handle stressful situations with a calm and professional demeanor.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with guests, staff, and stakeholders.

About Us

TFE Hotels / Adina Apartment Hotels is a dynamic and growing hospitality company, with a strong commitment to delivering exceptional guest experiences. We offer a supportive and inclusive work environment, with opportunities for career growth and development.