Duty Manager

2 months ago


Sydney, New South Wales, Australia SOFITEL Full time
About Sofitel Sydney Darling Harbour

We are a luxury hotel that offers a unique and unforgettable experience for our guests. Our team is passionate about delivering exceptional service and creating memorable moments for our guests.

Job Description

We are seeking a highly skilled and experienced Duty Manager to join our team. As a Duty Manager, you will be responsible for overseeing the daily operations of the hotel, ensuring that our high standards of service are consistently met.

You will lead a talented team, handle guest inquiries, and resolve any issues that arise, all while maintaining a welcoming and luxurious atmosphere. You will work closely with the Front Desk Manager to ensure that our guests receive the highest level of service.

Key Responsibilities
  • Oversee daily operations of the hotel
  • Lead a talented team of staff
  • Handle guest inquiries and resolve issues
  • Maintain a welcoming and luxurious atmosphere
  • Work closely with the Front Desk Manager
Requirements

To be successful in this role, you will need to have strong leadership skills, flexibility to work varied shifts, including weekends and holidays, and a deep passion for guest service excellence.

You will also need to have a strong understanding of the hospitality industry and be able to work effectively in a fast-paced environment.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. You will also have access to employee discounts and perks at our hotel and partner establishments.

We are an inclusive company and are committed to diversity and inclusion. We offer reasonable adjustments to support you and welcome applications from diverse candidates.


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