AWS Data Center Infrastructure Specialist

4 weeks ago


Melbourne, Victoria, Australia Amazon Corporate Services Pty Ltd - C17 Full time
Job Summary

AWS Infrastructure Services is seeking a skilled Data Center Technician to join our team in Melbourne. As a Data Center Technician, you will be responsible for troubleshooting and resolving complex infrastructure issues, creating and maintaining documentation, and participating in the escalation plan.

Key Responsibilities
  • Install and configure racks of hosts in line with internal SLAs
  • Diagnose and repair issues for server, storage, and network devices, including physical replacement of parts
  • Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
  • Shift work (4 days on and 4 days off including night shifts on a rotational basis)
  • This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment
  • Candidates must possess a valid driver's license and their own vehicle to travel between sites
Requirements
  • 2+ years of computer hardware troubleshooting and repair experience
  • 1+ years of computer networking experience
  • High school or equivalent diploma
  • Server Hardware Knowledge and Troubleshooting
  • Network Knowledge and Troubleshooting
  • Drivers License
  • Ability to cover 24x7 shift rotation
Preferred Qualifications
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  • Data Center Operations Knowledge
  • Technical Discipline Qualifications

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


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