Crisis Support Team Lead

5 days ago


Brisbane, Queensland, Australia beBeeDomestic Violence Full time $15,990
About the Role

We are seeking an experienced and dedicated individual to fill the role of Shift Leader within our crisis support team. The successful candidate will be responsible for providing effective leadership oversight, delivering proactive team support and guidance, and fostering a positive and collaborative team environment.

Job Description
  • Lead and empower a team of practitioners who deliver evidence-based crisis support to women and children experiencing domestic, family, and sexual violence across Queensland.
  • Provide effective leadership oversight during afternoon/evening and weekend shifts.
  • Deliver proactive team support and guidance to ensure day-to-day operations consistency.

As Shift Leader, you will be responsible for ensuring timely and accurate client documentation, records, reporting, and data collection by yourself and the staff on shift. You will also take appropriate actions to maintain client safety based on intake and risk assessments.

You may be required to answer inbound Mensline calls when needed.

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