Logistics Operations Manager

4 weeks ago

Melbourne, Victoria, Australia David Jones Full time
About David Jones

Since 1838, David Jones has been a pioneer in fashion and lifestyle, revolutionizing the way Australians shop. Our limitless quest for innovation and progress has established us as Australia's original influencer.

A Competitive Remuneration Package

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience, to support your career growth and financial well-being.

Job Description: Support Team Leader

The Support Team Leader plays a critical role in leading the support team and engaging with stakeholders across the wider business. Key responsibilities include:

  • Coordinating stock flow to the shopfloor, including ticketing, hanging, security tagging, and distribution
  • Completing and coordinating the Outbound process, including Instore Fulfilment within agreed SLAs
  • Ensuring prompt and accurate payment to vendors within SLA using Logistics Inventory Management Systems
  • Monitoring and facilitating access in-store for contractor services, including maintenance activities, permits to work, visitor access, and associated processes
  • Assisting the Support/Operations Manager in company initiatives related to sustainability
  • Advocating workplace health and safety (WHS) to support a safe environment for workers, contractors, and customers
  • Processing shrinkage through reportable cycle counts and investigations, actioning negative stock on hand (SOH) and known shrinkage adjustments
  • Maintaining adherence to routine store security, cash handling, and point of sale to minimize errors and maintain compliance
  • Coordinating completion of training and managing records, not limited to WHS and injury management
  • Following systems and processes in accordance with David Jones policies and procedures relevant to inventory management
  • Effectively delegating tasks and responsibilities across the team to ensure task rotation and timelines are met
  • Couching and developing the Logistics team members to achieve desired results while celebrating success to ensure an engaged and productive team
Required Skills and Qualifications

To succeed in this role, you will require:

  • An ability to lead by example and unite the team through collaboration and engagement
  • Superior organisation and prioritisation skills to perform tasks in a timely and efficient manner, with an attention to detail
  • The ability to build and maintain good relationships with a customer-focused mindset
  • Adaptability and resilience to change
  • Financial nous, analytical skills, and system savvy
  • Self-motivation and diligence
  • An exceptional service mindset and adaptable communication skills
Benefits

At David Jones, we offer:

  • A supportive, flexible, and engaging environment that will support personal/professional development
  • Generous employee discounts across David Jones
  • Ongoing training and development to pursue individual ambitions
  • Be a part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community

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