Data-Driven Insights Specialist
4 weeks ago
Key Responsibilities:
- Support the team in managing, analysing and visualising data and customer insights to inform messaging and target groups, marketing campaigns, product improvement and differentiation.
- Support the Digital Marketing Manager to measure campaign effectiveness for external media spends and provide recommendation for future campaigns.
- Ongoing review of CRM and Marketing automation platform performance to drive ongoing optimisation of our systems and processes.
- Support the Marketing and Customer Experience Team in managing the design and interpretation of customer research programmes and projects and assist in building and evolving Customer Experience strategies.
- Develop plan for optimising Customer Feedback and NPS as a key driver for service excellence.
About the Role:
This is a 12-month fixed-term opportunity to cover parental leave, with potential for extension.
What We Offer:
- A competitive salary package
- Blended, flexible working arrangements
- Wellbeing days and your birthday off
About You:
- Strong understanding of customer journeys and touchpoints
- Experience in applying data insights to business needs
- Previous experience in the childcare industry or multiple sectors
- Excellent communication skills
About Us:
Camp Australia is a leading provider of Out of Hours School Care services across Australia. We deliver exceptional care, education, and enrichment for children in a safe and nurturing environment.
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