Data-Driven Insights Specialist

4 weeks ago


Melbourne, Victoria, Australia Camp Australia Full time

Key Responsibilities:

  • Support the team in managing, analysing and visualising data and customer insights to inform messaging and target groups, marketing campaigns, product improvement and differentiation.
  • Support the Digital Marketing Manager to measure campaign effectiveness for external media spends and provide recommendation for future campaigns.
  • Ongoing review of CRM and Marketing automation platform performance to drive ongoing optimisation of our systems and processes.
  • Support the Marketing and Customer Experience Team in managing the design and interpretation of customer research programmes and projects and assist in building and evolving Customer Experience strategies.
  • Develop plan for optimising Customer Feedback and NPS as a key driver for service excellence.

About the Role:

This is a 12-month fixed-term opportunity to cover parental leave, with potential for extension.

What We Offer:

  • A competitive salary package
  • Blended, flexible working arrangements
  • Wellbeing days and your birthday off

About You:

  • Strong understanding of customer journeys and touchpoints
  • Experience in applying data insights to business needs
  • Previous experience in the childcare industry or multiple sectors
  • Excellent communication skills

About Us:

Camp Australia is a leading provider of Out of Hours School Care services across Australia. We deliver exceptional care, education, and enrichment for children in a safe and nurturing environment.



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