Administrative Support Professional

5 days ago

Townsville, Queensland, Australia Acumentis Full time
About Us

At Acumentis, we're committed to fostering a supportive environment that promotes personal and career development for our employees. As an independent Australian Stock Exchange listed national company, our extensive network spans over 350 team members across 45 regional and metropolitan locations throughout Australia.

We uphold our Guiding Principles, expecting the same level of commitment from our new team members. Our core values include leading by example, accountability, supporting our people and clients, fairness, and equality of opportunity. We offer mentoring and development pathways across all property types and sectors to ensure our employees become highly skilled and well-regarded professionals.

About the Role

This is an exciting opportunity for a motivated and organized Administrative Support Professional to join our Property and Advisory team in the Townsville region on a full-time permanent basis. You will have the chance to contribute your strong administrative experience and skills to support our team's success.

Your key responsibilities will include:

  • Compiling and formatting reports
  • Liaising with client representatives
  • Providing exceptional customer service via phone and webchat
  • Utilizing valuation systems and CRM platforms for quoting and invoicing
  • Supporting management with general tasks as required
About You

We are looking for a candidate with:

  • A strong background in customer service or administration, although previous experience is not essential.
  • A friendly, helpful, and courteous phone manner.
  • Efficient time management and coordination skills for scheduling appointments.
  • The ability to manage stress under pressure.
  • Proficiency in Microsoft Office applications and CRM platforms.
  • Familiarity with the local area, including Townsville and North Queensland.
  • Excellent verbal and written communication skills.
  • A reliable attendance record and a conscientious work ethic.
What We Offer

We provide a range of benefits and opportunities for professional growth and development. Some highlights include:

  • An attractive salary package: $65,000 - $75,000 per annum
  • Additional leave for birthdays, study, or volunteer opportunities
  • Employee benefits such as bank partnerships, discounts, and wellness programs
  • Flexible work arrangements to maintain a healthy work-life balance
  • Mentoring from industry leaders and a guaranteed pathway for promotions

Please note that a Police Clearance is a condition of employment, which will be provided at no cost to the employee.

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