Sales Team Lead

3 weeks ago


Canberra, ACT, Australia Ikea Full time
About this role

As a Sales Coordinator at IKEA, you will be responsible for supervising and coordinating the daily operation of the team. You will support daily operational problems and react appropriately to urgent issues, escalating to direct manager where necessary.

Key responsibilities

Supervise and coordinate the daily operation of the team
Support daily operational problems and react to urgent issues
Share specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team
Encourage the team to actively sell the departments top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability

About you

Passionate about people's everyday life at home and home furnishing
Able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers
Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management
Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment
Comfortable with coordinating your team, setting priorities and delegating responsibility
Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience
Looking to develop and grow within the business

What we offer

Competitive hourly pay rate
Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

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