Administrative Sales Support Specialist

4 weeks ago


Bayswater, Australia Trend Windows & Doors Full time

About Our Organisation

Trend Windows and Doors is one of Australia's largest window manufacturers, renowned for quality, innovation, and design over 50 years. As part of a larger group, we include iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, Trend Windows & Doors, A&L Windows, and Breezway louvres.

About the Opportunity

We seek an experienced team player to provide exceptional support to our Sales team and deliver outstanding customer service. Your day-to-day tasks will involve scheduling appointments, processing sales orders, generating energy rating reports, responding to customer inquiries, and troubleshooting issues that may arise.

About You

We are looking for a well-organised individual with excellent interpersonal and communication skills, a strong work ethic, and ability to multitask and manage time effectively. You should have previous experience with CRM systems and be willing to learn and adapt to new software.

Key Responsibilities:

  • Scheduling appointments and managing the sales team's calendar
  • Processing sales orders and maintaining accurate records
  • Generating energy rating reports and ensuring compliance with regulations
  • Responding to customer inquiries via phone and email
  • Troubleshooting issues and resolving customer complaints in a timely manner

Benefits:

  • A competitive salary of $65,000 per annum
  • Generous discounts on our extensive range of products
  • The ability to schedule leave every year over the Christmas period
  • An additional paid day's leave on your birthday, even if it falls on the weekend
  • Employee Assistance Program access
  • Flare benefits program - salary packaging, discounts, and premium perks
  • Opportunities to cross-train, enhance your skills, and advance your career

What We Offer:

We provide a supportive and collaborative work environment, where you can grow and develop your skills. If you are a motivated and enthusiastic individual looking for a challenging role, we encourage you to apply.



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