Front Office Team Lead

1 month ago


Brisbane, Queensland, Australia Oaks Hotels Full time

Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Oaks Brisbane on Margaret Suites. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hotel.

About the Role

  • Lead and motivate the front office team to deliver outstanding guest service
  • Ensure efficient and effective front office operations, including guest arrivals and departures
  • Manage and resolve guest complaints in a timely and professional manner
  • Collaborate with other departments to ensure seamless guest experiences

Requirements

  • Previous experience in a front office supervisory role
  • Excellent customer service and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong leadership and team management skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive work environment
  • Discounts on accommodation and other benefits

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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