Hearing Healthcare Support Specialist
2 weeks ago
A dedicated and compassionate customer service professional is sought to support the delivery of exceptional hearing healthcare services at a dynamic organisation.
Key Responsibilities:- Deliver empathetic and process-oriented customer support to empower clients on their hearing journey.
- Collaborate with clinicians and hearing specialists to deliver high-quality hearing health outcomes.
- Develop in-depth knowledge of product offerings; apply tailored sales strategies to help clients find optimal solutions.
- Contribute to clinic performance enhancement and elevate the client experience.
- Prior administration or customer service experience in retail, healthcare services, or related fields.
- Experience working with mature demographics is preferred.
- Strong interpersonal communication skills and empathy for clients.
- Higher School Certificate or relevant qualification.
- Proficiency in computer applications.
- Permanent full-time role in a global organisation.
- Performance-based incentives and supportive team environment.
- Ongoing professional development through clear career paths and training initiatives.
- Access to employee rewards program and online wellbeing resources.
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