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Sales Support Coordinator
2 months ago
About Us
Casella Family Brands is a leading Australian wine and beverage company that values teamwork, engagement, and high performance. We're a tight-knit family that celebrates success together.
The Role
We're seeking a highly motivated and organized Sales Support Manager to join our Qld Sales team. As the heartbeat of our Sales team, you'll be responsible for ensuring everything runs smoothly and efficiently.
Key Responsibilities
- Assist and support the Qld State Sales Manager in achieving sales targets and goals.
- Energize the Qld Sales team with dynamic sales and marketing campaigns, driving customer satisfaction and developing tools to boost Sales and Marketing operations.
- Coordinate monthly and quarterly client reports for our key partners, providing detailed insights and recommendations.
- Manage marketing campaigns from start to finish, ensuring maximum impact and ROI.
- Deliver detailed reports and insights to the State Sales Manager, highlighting key trends and opportunities.
- Coordinate exciting events like sales meetings, conferences, and client networking, fostering strong relationships with diverse stakeholders.
- Keep track of client agreements and ensure timely follow-ups, maintaining a high level of customer satisfaction.
- Handle billing, invoice queries, travel, leave, and promotional calendars for the QLD sales team, ensuring seamless operations.
Requirements
- Pride in your work and satisfaction in helping others succeed.
- Juggling multiple tasks with ease and meeting tight deadlines.
- Excellent communication skills with internal stakeholders, customers, and industry reps.
- Proactivity, initiative, and self-motivation.
- Strong background in customer service or administration.
- Experience with Sales Force/CRM software (a plus).
- Ability to build strong relationships with diverse stakeholders.
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Basic knowledge of distribution and logistics.
What We Offer
This role comes with a competitive remuneration package, company uniforms, and product allocation, as well as the chance to thrive in a family multi-beverage business with an unbeatable culture. If you're a team player with a passion for sales support and impeccable communication skills, we want to hear from you.
