Service Advisor
3 weeks ago
About Peter Warren Automotive Holdings
We are one of Australia's largest multi-franchise automotive dealer groups, with a strong presence in South West Sydney, North Shore, Regional NSW, Northern NSW, Melbourne, and South East Queensland.
About the Role
We are seeking a skilled and enthusiastic Service Advisor to join our Service team at Kia on a full-time basis in Warwick Farm.
Key Responsibilities
- Assess customer needs and provide exceptional service
- Liaise with the workshop and parts departments to ensure seamless communication
- Provide quotes for repair jobs and meet customer expectations
- Meet and exceed manufacturers' CSI targets
Requirements
- Experience in retail automotive service
- Strong communication and customer service skills
- Commitment to exceeding customer expectations
- Automotive technical knowledge
- Familiarity with ERA-Power DMS preferred
- Punctual, reliable, and well-organized
- Team player with a professional attitude
- Current driver's license
- Attention to detail
- Right to work in Australia with residency entitlements
What We Offer
- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities
- Supportive environment with ongoing feedback and guidance
- Discounted Bupa Private Health Insurance
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships
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