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Service Advisor
1 month ago
About Peter Warren Automotive Holdings
Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW, Melbourne, and throughout South East Queensland.
About the Role
We are seeking a driven and enthusiastic Service Advisor to join our Service team at Kia on a full-time basis in Warwick Farm. As a Service Advisor, you will thrive on challenges, excel in a team environment, and demonstrate outstanding customer service skills that elevate our service standards.
Responsibilities
- Serve as the first point of contact for customers, assessing their needs.
- Liaise with the workshop and parts departments.
- Provide quotes for repair jobs and ensure customers receive exceptional service.
- Meet and exceed manufacturers' CSI targets.
Requirements
- Experience in retail automotive service.
- Strong communication and customer service skills.
- Commitment to exceeding customer expectations.
- Automotive technical knowledge.
- Familiarity with ERA-Power DMS preferred.
- Punctual, reliable, and well-organized.
- Team player with a professional attitude.
- Current driver's license.
- Attention to detail.
- Right to work in Australia with residency entitlements.
What We Offer
- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities provided
- Supportive environment with ongoing feedback and guidance
- Discounted Bupa Private Health Insurance
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships
If you are ready to take the next step in your career, and think this role is right for you, apply today by taking the time to complete our online application.
