Highly Skilled Administrative Support Specialist

22 hours ago

Adelaide, South Australia Hudson Full time

This is a fantastic opportunity for career progression and personal growth in a dynamic environment. The salary range for this position is approximately $39,400 to $50,000 per year, depending on experience.

About the Role

As an APS 2 Production Support Officer with Hudson Australia, you will be responsible for contributing to a secure and efficient passport service by performing key back-office tasks. Your duties will include timely and accurate entry of physical applications into systems, handling administrative duties for proper storage and disposal, and ensuring quality control and accuracy.

The successful candidate will have the ability to adapt swiftly to changing circumstances, maintain confidentiality, and exercise discretion when dealing with sensitive information. You will also be responsible for securely managing and maintaining records, applying accuracy and thoroughness to all tasks, and streamlining workflow efficiency using Microsoft applications.

Key Responsibilities
  • Scan Documents: Handle passport photos, application forms, and supporting documents, ensuring all materials are scanned accurately and efficiently.
  • Application Management: Separate and organize applications, especially those that are non-scannable, to ensure smooth processing.
  • Record Destruction: Follow protocols for the secure destruction of records no longer needed, maintaining compliance with data handling regulations.
  • Error Correction: Manage applications that have been incorrectly marked, ensuring quality control and accuracy.
  • Exception Handling: Conduct manual exception tasks, such as rescanning applications for quality improvement, and manage mail sorting, filing, and other ad hoc tasks as required.
  • Administrative Duties: Perform basic administrative tasks, including network production duties, to support the team's operations.
Requirements
  • Agility & Flexibility: Adapt swiftly to changing circumstances, seizing new opportunities through informed risk assessment.
  • Discretion: Maintain a high level of confidentiality and exercise discretion with sensitive information.
  • Personal Accountability: Assume responsibility for actions and consequences, setting a standard of reliability and professionalism.
  • Resilience: Overcome setbacks, difficulties, and challenges with a proactive attitude.
  • Responsiveness: React positively and promptly to new circumstances, ensuring a responsive and adaptable approach to unexpected challenges.
  • IT Literacy: Proficiency in Microsoft applications, including Word, Excel, and Outlook, to streamline and enhance workflow efficiency.
  • Records Management: Securely manage and maintain records, ensuring compliance with data storage and handling protocols.
  • Attention to Detail: Apply accuracy and thoroughness to all tasks, ensuring error-free results and reliable outcomes.

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