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Workplace Experience Coordinator
2 months ago
We are seeking a highly skilled and charismatic individual to join our team as a Workplace Experience Coordinator. As a key member of our Global Workplace Solutions division, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our clients and guests.
Key Responsibilities- Manage phone calls, meeting room bookings, and provide exceptional service to all guests.
- Enhance visitors' stay by engaging in welcoming conversations and ensuring safety and security protocols are adhered to.
- Create an inviting atmosphere by ensuring spaces are clean, organized, and comfortable.
- Be the ambassador of comfort, responsible for setting up cutting-edge technology in meeting rooms and ensuring the pantry is stocked.
- Perform daily floor walks and facilities inspections, and prepare reports as required.
- Respond to client inquiries, complaints, and issues in a timely manner to ensure customer satisfaction.
- Assist in obtaining vendor quotes and approvals, and raise Purchase Orders in systems.
- Ensure Work Health & Safety is adhered to and monthly safety observations are recorded.
- Charismatic and empathetic individual who embodies the values of our company.
- Approachable, genuine, and skilled in fostering positive relationships with stakeholders at all levels.
- Ability to inspire and motivate others, instill a sense of belonging within the workplace.
- Thrives in various situations, remains calm under pressure, and proactive in addressing issues.
- Demonstrate integrity, passionate about creating a supportive and inclusive workplace culture.
- Excellent time management and organization skills, with the ability to manage workflow and priorities and meet deadlines.
- Intermediate to advanced level in core Microsoft Packages – Word, Excel, and Outlook.
Working alongside an experienced and established team/leader, our people are free to expand their skills and knowledge to drive their careers and reach their full potential. Our mission is to realise the potential in all the businesses & people we work with, so that together we can create the real estate solutions of the future.
