Import Operations Coordinator
2 weeks ago
About the Company
Our client is a reputable freight forwarder with a strong family feel, operating from Melbourne. They have a national footprint and a competitive edge in the import and export markets due to their strong networks.
About the Role
An Import Operations professional will handle sea freight and airfreight, working closely with a tight-knit team. The role involves registering shipments, managing emails, liaising with the off-shore team, and chasing documents, with some customer interaction. The successful candidate will be cross-trained in all aspects of Import Operations.
Key Responsibilities
- Follow up on missing documents from shippers, agents, and local clients
- Ensure accurate registration of import sea and airfreight files into the operating systems by the off-shore team
- Pass shipment files to Customs and Transport complete and on time
- Answer phone calls and direct as required
Requirements
- Minimum 1+ years of experience in a freight forwarding team
- Previous experience dealing directly with clients
- Exposure to working in a team environment
- Knowledge of Cargowise1 is preferred
Company Culture
A team that works together, with solid leadership from the experienced management team. This is a nurturing environment with sustained and loyal staff.
Benefits
- Full freight forwarding exposure on end-to-end import operation
- Exposure to the inner workings of a freight forwarding operation for both wholesale and retail
- Work on a national scale and with valued clients
- Tullamarine location
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