Customer Experience Ambassador

1 month ago


Coomera, Queensland, Australia Dusk Full time
About Dusk

Dusk is a leading retailer of candles and homeware products, dedicated to providing exceptional customer experiences in our stores across Australia and New Zealand.

Customer Assistant Role

We are seeking a talented and enthusiastic Customer Assistant to join our team at Dusk Coomera. As a Customer Assistant, you will play a vital role in delivering outstanding customer service, creating a warm and inviting atmosphere, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring every customer interaction is a positive and memorable experience.
  • Maintain a thorough knowledge of our products, including candles and homeware, to provide informed recommendations and solutions to customers.
  • Contribute to achieving sales targets and key performance indicators (KPIs) through effective visual merchandising, product knowledge, and customer engagement.
  • Collaborate with colleagues to create a harmonious and productive work environment, fostering a culture of teamwork and mutual support.
  • Participate in ongoing training and development to enhance product knowledge, sales skills, and customer service expertise.
About You
  • You have a passion for delivering exceptional customer experiences and creating memorable interactions.
  • You are a team player, committed to working collaboratively with colleagues to achieve shared goals.
  • You possess a positive and enthusiastic attitude, with a strong work ethic and a willingness to learn and grow.
  • You are committed to providing outstanding customer service, with a focus on exceeding customer expectations.
  • You are eager to develop your skills and knowledge, with a desire to learn and grow within the company.
Benefits
  • Enjoy a generous team member discount on our range of candles and homeware products.
  • Participate in the Dusk monthly bonus program, recognizing and rewarding outstanding performance.
  • Benefit from ongoing training and development opportunities, enhancing your skills and knowledge.
  • Join a supportive and inclusive team environment, where your growth and development are nurtured.

At Dusk, we believe in providing a dynamic and supportive work environment, where our team members can thrive and grow. If you are a motivated and enthusiastic individual, with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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