Customer Experience Ambassador

1 month ago


Coomera, Queensland, Australia dusk Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at dusk Coomera. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and helping us achieve our business goals.

Key Responsibilities
  • Provide outstanding customer service, ensuring every customer interaction is a positive and memorable experience.
  • Work collaboratively with colleagues to maintain a visually appealing store environment, showcasing our products in a way that inspires and delights customers.
  • Develop and maintain a deep understanding of our candles and homeware products, sharing your knowledge with customers to help them make informed purchasing decisions.
  • Contribute to achieving key performance indicators (KPIs) that drive business success, while maintaining a focus on delivering exceptional customer experiences.
  • Participate in visual merchandising activities, transforming our store into a captivating and inspiring space that showcases our products in the best possible light.
About You
  • You are passionate about delivering exceptional customer experiences and have a natural ability to connect with people from diverse backgrounds.
  • You are a team player who thrives in a fast-paced environment, working collaboratively with colleagues to achieve common goals.
  • You are motivated by a desire to learn and grow, with a willingness to take on new challenges and develop your skills and knowledge.
  • You are a creative problem solver, able to think on your feet and come up with innovative solutions to customer queries and concerns.
  • You are a positive and enthusiastic individual who brings energy and passion to your work, making every customer interaction a delightful experience.
Benefits
  • You will enjoy a generous team member discount on our range of candles and homewares, allowing you to experience the products you help to sell.
  • You will have the opportunity to participate in our monthly bonus program, recognizing and rewarding your contributions to our business success.
  • You will work in a supportive and inclusive environment, where your growth and development are nurtured and encouraged.
  • You will have the opportunity to 'start here, go anywhere', with a career path that is tailored to your skills, interests, and aspirations.


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