Assistant Store Manager

5 days ago

Coomera, Queensland, Australia Pandora Full time

We are seeking an organised, results-driven leader to manage the daily operations of our store in Coomera. If you thrive on taking charge of retail operations, inspiring a high-performing team, and delivering exceptional customer service, then this role is for you.

The Role

As our brand ambassador, you will be responsible for the day-to-day operational running of the store, reporting to the store manager and ensuring the commercial success of the store. You will oversee the operational aspects of a high-performing store, managing stock control, store procedures, and team rotas.

About Pandora

Pandora is the largest jewellery company in the world, with a strong online business and a network of almost 7,000 points of sale globally. We pride ourselves on sustainability, setting ambitious targets across our business, from sourcing to marketing.

Our People

Our global workforce is made up of over 32,000 passionate people who have helped Pandora achieve record earnings. We look for individuals who share our values and can help us bring our ambitions to life.

What to Expect

  • You will support, coach, and motivate the in-store team to achieve targets, while setting an example in customer service.
  • You will manage retail operations, including stock control, store procedures, and team rotas.
  • You will be responsible for the successful running and trading of the store in the absence of the store manager.
  • You will have a strong retail floor presence, managing team presence and influencing sales spaces.
  • You will be trained in our hand-crafted luxury product to become a Pandora product expert.

The Ideal Candidate

We look for a highly capable leader and a passionate team player who can confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred.

Key Requirements

  • Proven experience in driving sales and profitability in store.
  • A passion for driving a culture of exceptional customer service.
  • Strong communication skills to establish and coach a high-performing team.
  • Ability to be adaptable and flexible to changing business needs.
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
  • A well-presented appearance with a taste for desirable products and a passion for retail.

Why Work with Us?

Our people are an integral part of our success. We offer a competitive rewards package, including a generous staff discount on all Pandora products, a day off on your birthday, opportunities for development, subsidised health insurance, a retail bonus scheme, an employee assistance program, and a jewellery allowance.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. We encourage everyone applying to our vacancies to refrain from adding identity-related elements. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.

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