Senior Contract Manager

15 hours ago

Brisbane, Queensland, Australia beBeeContract Full time $80,000 - $125,000
Job Opportunity

We seek an experienced contract manager to oversee critical client relationships and service delivery excellence.

This role manages complex contracts, ensuring service levels are met, and optimizes operational performance while maintaining strong partnerships.

Key Responsibilities
  • Lead contract management activities, including performance monitoring, compliance oversight, and financial management for assigned contracts
  • Build and maintain strong client relationships through regular communication, performance reviews, and strategic planning sessions
  • Oversee facility management teams and service providers to ensure consistent delivery of high-quality services
  • Analyze contract performance data and prepare comprehensive reports for clients and internal stakeholders
  • Identify opportunities for service enhancements, cost savings, and process improvements across managed contracts
  • Manage contract renewals, amendments, and negotiations in collaboration with legal and commercial teams
  • Resolve escalated issues and conflicts promptly to maintain client satisfaction and contract compliance
Requirements
  • Minimum 3 years of experience in facilities management with at least 3 years in contract management
  • Strong understanding of facility services, contract structures, SLAs, and KPIs
  • Proven track record of successful client relationship management
  • Experience with financial management, including budgeting, forecasting, and cost control
  • Excellent negotiation, conflict resolution, and problem-solving skills
  • Strong leadership abilities with experience managing teams and service providers
Preferred Qualifications
  • Professional certification in Facilities Management (CFM, FMP, or equivalent)
  • Experience with CAFM/IWMS systems and data analytics tools
  • Knowledge of relevant industry standards, regulations, and best practices
  • Experience managing multi-site or international FM contracts
  • Background in procurement or vendor management
  • Project management certification (PMP or equivalent)
  • Experience implementing sustainability initiatives in facilities management
What We Offer

We are committed to equal opportunity and pride ourselves on a diverse, inclusive workforce.

Mid-Senior level position with full-time employment type and general business job function.

A collaborative, global culture and opportunities to contribute to clients' evolving needs.

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