Financial Services Leader

2 weeks ago

Melbourne, Victoria, Australia People's Choice Full time

About the Role

We are seeking a motivated and people-focused leader to join our team as Branch Manager in Warrnambool. As a Branch Manager with Heritage People's Choice, you will be responsible for leading and managing the delivery of retail banking operations for the local community.

Main Responsibilities

  • Make banking easy for our members and ensure exceptional member experiences within your branch
  • Manage branch performance and strategic development, fostering relationships with the wider Retail division
  • Coach your team to identify growth opportunities and deliver outstanding member service.
  • Develop and implement business and marketing campaign plans
  • Drive and motivate your team to achieve retention and referral targets for specialised advice areas, including financial planning, and meet branch sales and expense budgets
  • Maintain key relationships within our organisation and local community, championing Heritage People's Choice banking initiatives and brand

About You

You're a natural people leader with a strong desire to motivate, engage and support the growth of our branch team to deliver superior service to our members, every time. You're comfortable setting and striving towards targets, with personal energy, enthusiasm for excellence and adaptability to different working environments and teams.

Benefits

  • Paid parental leave and special leave provisions
  • Employee banking benefits and discounted insurances
  • Career development opportunities, and ongoing training, coaching and support
  • A dedicated Employee Assistance Program for you and your family to access in times of need
  • Paid volunteering days and access to a diverse range of community and charitable initiatives

We believe the little extras can make a big difference in supporting your success. This is a great opportunity to work in a supportive and dynamic team environment. If you are looking for a new challenge and want to make a meaningful impact in the community, we'd love to hear from you.

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