Customer Service Representative

2 weeks ago

Perth, Australia NEXTDC Full time

Company Description

At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.

As an Australian head officed, ASX100 listed company we currently operate 12 data centres across Australian 6 cities, with future national and international expansion planned.

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

**Job Description**:
As one of our Customer Service Representatives, you are the first point of contact for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.
- Greet all visitors to NEXTDC in a timely, friendly and professional manner
- Provide outstanding customer service to customers and internal stakeholders
- Monitor NEXTDC facility systems
- Provide accurate incident reports
- General receptionist, administrative and customer service support duties
- Assist with incoming and outgoing deliveries
- Answer the overflow of calls to our Customer Support telephone line

**Hours**: This is a Day/Night Shift rotation working 4 days on 06:00 - 18:00, 4 days off followed by 4 nights on 18:00 - 06:00

Are you passionate about customer service and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

**Qualifications**:

- Passion for, and experience in, customer service
- Excellent verbal and written communication skills
- Strong attention to detail with the ability to work autonomously and as part of a team
- Enthusiastic, can-do, positive attitude with the ability to multitask
- Ability to build relationships with, and support, a wide variety of stakeholders
- Ability to lift up to 15kg to support with deliveries
- ** Must be an Australian Citizen for Security Clearance**

Additional Information
- Opportunity to be a vital part of NEXTDC
- Inclusive, diverse and values-driven working culture
- Hybrid working practices
- Awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)
- Great opportunities to progress within our company (grow as we grow)

**Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.**

**Make NEXTDC your next move.

  • Customer Service Representative

    5 days ago

    Perth, Australia Opteon Full time

    About us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...

  • Customer Service Representative

    1 month ago

    Perth, Australia people2people Full time

    **The Company** With a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The...

  • Customer Service Representative

    3 weeks ago

    Perth, Australia people2people Full time

    **The Company** With a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The...

  • Customer Service Representative

    1 month ago

    Perth, Australia people2people Full time

    **The Company** With a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The...

  • Customer Service Representative

    3 weeks ago

    Perth, Australia people2people Full time

    **The Company** With a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The...

  • Customer Service Representative

    1 month ago

    Perth, Australia people2people Full time

    **The Firm** With a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The...

  • Customer Service Representative

    1 month ago

    Perth, Australia people2people Full time

    **The Client** With a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The...

  • Customer Service Representative

    3 weeks ago

    Perth, Australia people2people Full time

    **The Client** With a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The...

  • Customer Service Representative

    5 days ago

    Perth, Western Australia people2people Full time

    The CompanyWith a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The initial...

  • Customer Service Representative

    3 weeks ago

    Perth, Australia Manpower Full time

    **About Us** Manpower Group is the world's workforce expert, creating innovative workforce solutions for more than 65 years. As workforce experts, we connect more than 600,000 people to meaningful work across a wide range of skills and industries every day. **About The Company** Join a global leader in specialty mechanical services and be part of a team...

  • Customer Service Representative

    5 days ago

    Perth, Western Australia people2people Full time

    The CompanyWith a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The initial...

  • Customer Service Representative

    3 weeks ago

    Perth, Australia BP Full time

    **Job No**: 893531 **Work Type**: Casual **Location**: Perth **Are you our next Customer Service Representative?** **If you’re looking to kick start your career with a leading brand. We have a lot to offer.** As you would expect from one of the largest global brands in the world, you’ll be rewarded with job security, fantastic benefits, flexible...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia BP Full time

    **Job No**: 894580 **Work Type**: Casual **Location**: Perth **Are you our next Customer Service Representative?** **If you’re looking to kick start your career with a leading brand. We have a lot to offer.** As you would expect from one of the largest global brands in the world, you’ll be rewarded with job security, fantastic benefits, flexible...

  • Customer Service Representative

    4 weeks ago

    Perth, Australia Inject Full time

    Competitive base salary + Bonus Structure! - Full-time role regular Monday-Friday, hours Malaga branch. - Leaders in the Stone industry, training and support provided. **About CDK Stone** For 40 years, CDK Stone has been the one to beat when it comes to sourcing and providing the finest tools and equipment range on the market. Through our exclusive...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    5 days ago

    Perth, Western Australia people2people Full time

    The ClientWith a global presence, this company has been voted one of the best places to work in Australia and are leader in the medical technology field. They are currently looking to hire a full-time Customer Service Representative on a temporary basis, with the opportunity to go permanent and grow your career into other areas of the business. The initial...

  • Customer Service Representative

    4 days ago

    Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent and 12 -...

  • Customer Service Representative

    1 week ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    1 week ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...